![]() ![]() Step 1: Remove the plug from your power outlet. If you’ve made sure your wifi connection is working correctly and that it’s not the cause of the issue, and you’ve tried reconnecting and plugging the device in, it might be time to try a factory reset. If it doesn’t, your problem might be a bit more complex. Most of the time, this will resolve any issues you may have. The Nest Cam will begin its startup processes and reconnect to your network. Once you’ve reached ten, you can plug the wired Nest Cam in again. That’s precisely where you should start: Remove the plug from your power outlet, count slowly to ten (this ensures all the power drains from any internal capacitors that might still have a charge). The Google Nest Cam reconnection starts with that first troubleshooting step every IT professional loves: “Have you tried turning it off and turning it back on again?” In most instances, this reconnection will solve the problem. With the wired camera version, reconnection would involve a simple cycling of the Nest Cam’s power so that you can re-establish the link to your Wi-Fi network and have the device show up in Google Home. ![]() The process will be a bit different depending whether you have Google Nest Wired indoor Cam, or the indoor and outdoor Google Nest Cam Battery, or a Video Doorbell. The first step in the troubleshooting process is to determine whether you need a reconnection or a full reset. There might be other reasons you need a reset too, like perhaps you’re selling the Nest Cam or giving it to someone, and you don’t want to leave your connection settings on the camera, both for your own sake and for the ease of setup for the new owner.Ī Google Nest Cam is generally very reliable, and it’s rare that you might need to reconnect or reset it, but if the need arises, here’s how to do it. A power outage could also have disrupted the Wi-Fi connection to the Nest Cam, and the same holds true if you’ve been using it outdoors and the temperatures have dropped to minus double-digit levels the camera may literally freeze, then try to come back online when it warms up. Or, if you’ve changed your router, renamed it, or made any changes to settings, this might cause connectivity issues with the Nest Cam too. Why might you need to reset your camera? First, the Wi-Fi connection might be erratic or not properly sending information to and from the Google Nest Cam. Google Nest cameras are some of the most secure camera options out there. John Velasco / Digital Trends Why is my Nest camera not connecting to Wi-Fi? ![]()
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